Returns & Exchanges
At TRAINTOTHRIVE, we are dedicated to your peak performance and offer a 30-day window to return or exchange any gear that doesn't meet your training standards. All items must be in original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place your items in the original packaging, ensuring all gym equipment and apparel are neatly folded with original tags intact.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of your gear, we will process your refund or ship your exchange within 5-7 business days.
